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Bulletins

Novacom Bulletins

MICROS iCare & ExactTarget

Restaurant Customer Loyalty Solution


MICROS myfidelio.net

One solution serves all your booking channels


MICROS myinventory

Boost profitability to a new level with a detailed inventory solution


Suite8 Homepage

Effective eCommerce - utilise the web as a dynamic sales tool


BellaVita

Meeting the needs of the wellness industry


webHotel

Taking hotel eCommerce to the next level


contact

Should you have a question about Novacom or our solution portfolio, do contact us...

+254 20 273 1000

Product Inquiry Form
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Company Name :


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Phone Number :


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Restaurant Customer Loyalty Solution

Keep loyal guests coming back and attract new ones by delivering targeted marketing campaigns.

MICROS iCare is a powerful Customer Relationship Management solution that tracks and organizes customer behaviour and spending habits based upon POS transactions. ExactTarget, a leading provider of email and interactive marketing tools, enhances communication to customers through email, mobile, social media and websites.

The MICROS iCare+ExactTarget partnership provides a powerful tool to distribute targeted offers to MICROS iCare loyalty customers through a sophisticated email messaging platform.

MICROS iCare+ExactTarget Features :

•   Centrally managed campaigns
•   Campaign analysis and tracking
•   Full Online Functionality

Key Benefits

Seamless integration of MICROS iCare+ExactTarget for a 360 degree view of customer activity, that allows you to drive your business marketing plan.
Increased customer engagement, retention, and loyalty through personalized and centrally-managed communication.
A scalable and low-cost solution for any sized organization.
Easy to use interfaces means less time on training and more time on marketing initiatives.

ExactTarget’s robust messaging platform, as well as its commitment to innovative technology and an entrepreneurial spirit makes ExactTarget a perfect MICROS iCare partner.

... Read More

For more information please contact us at sales@novacom.co.ke


Do you want to increase bookings from Travel Agents and 3rd party web booking portals?

myfidelio.net, a Software as a Service model of the OPERA Reservation System, provides a seamless connection to major global distribution systems and on-line travel agencies, allowing your hotel to connect to thousands of booking portals and travel agencies worldwide.

myfidelio.net offers full integration with all hotel solutions offered by MICROS, including OPERA PMS and Fidelio Suite 8, empowering your hotel with the ability to consolidate, control and distribute the hotel’s inventory in real time from a single point of entry.

Key Features

•   Hotel bookable 24/7 in all channels
•   Rate Parity check from one screen
•   Management of your company/consortia rates
•   Integrates your Property Management System for instant and real-time updates on all connected channels
•   Comprehensive business reporting
•   Pre-customized or fully customizable booking front-end for the hotel website
With webHotel IBE and mywebsite, myfidelio.net offers two ways of integrating the booking mechanism directly into your hotel’s website.

... Read More

For more information please contact us at sales@novacom.co.ke


Of all the cost components associated with back office functions, inventory carries the greatest risk to an operator's long-term success.

MICROS myinventory simplifies store-level processes and optimises inventories, by providing purchasing, receiving, stock management functionality, along with full recipe and product costing capabilities at single or multiple locations across the enterprise thus maintaining stock in a cost-effective manner.

MICROS myinventory is a browser-based application that is part of the mymicros.net Enterprise product line. Since it is a hosted solution, zero installation is required at the store level, all functionality is accessed via a web browser.

Benefits for your restaurant

•   Reduced costly food expenses
•   Positive bottom line benefits and considerable cost savings
•   Shifting the focus from maintaining inventory to providing a great guest experience
•   Substantial savings from detailed inventory tracking
The myinventory application is optimized for use with MICROS 3700, 9700 and Simphony POS solutions.

... Read More

For more information please contact us at sales@novacom.co.ke


Your guests expect to be able to find everything they want online and find it fast - including competitively priced rooms and packages. The Suite8 homepage module is an easy to install Web booking engine that allows you to make the most of e-commerce and communication.

Homepage makes it easy for you and your guests :

Integrate Homepage on your website. Adjust the look and feel to suit the design, style and colours of your business
Allow guests to reserve their rooms commission free. Homepage adjusts the room availability in real time and processes the reservations in Fidelio Suite8
Send guests an automatic confirmation of the reservation
Advertise your seasonal promotions, such as Christmas offers for anyone who reserves in December
Suite8 Homepage benefits individual hotels by making them available in the World Wide and at the same time connects them with corporations, travel suppliers and portals, allowing them to conduct travel-related e-commerce: reservations, electronic requests for proposals and responses, including effective yield management.
Give your business a boost and your guests the convenience of booking online. Whenever and wherever they want.

... Read More

For more information please contact us at sales@novacom.co.ke


Spas are no longer just trendy, they are here to stay. Wellness is a way of life and it is fuelling the continued growth of the spa industry. To meet this demand, the number of day spas/salons, destination spas, wellness hotels and resorts has exploded. Increasingly, guests book hotels based on the quality of the wellness offering.

MICROS-Fidelio offers BellaVita that combines spa management technology, visitor management and POS systems into one comprehensive and integrated solution.

BellaVita is perfectly designed for wellness hotels & resorts, theme/fun parks, sports & fitness clubs, day spas & coiffeurs. And of course it takes care of every aspect of your business - sales, marketing, planning, billing, financial control and analysis.

BellaVita can be deployed as a stand-alone solution, but together with our Property Management System, it gives hotels a clear competitive edge.

... Read More

For more information please contact us at sales@novacom.co.ke


webHotel features a user-friendly website design and management solution that serves customised 'smart content' to customers based on their web origin, previous web history and preferences.

webHotel addresses every phase of the buying funnel, from initial travel research, through booking and even post-stay emails. The end result is a truly integrated web presence that drives revenue and makes hotels more competitive in the online world.

Benefits for your hotel

•   Deliver a superior online experience for your potential guests
•   Allow your customers to browse and book your hotel directly from your website
•   Create seamless customer communications to strengthen repeat business and drive more revenue
webHotel accesses your OPERA database via OPERA Web Services and provides security, system monitoring, disaster recovery, application monitoring and PCI Compliance.

... Read More

For more information please contact us at sales@novacom.co.ke