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24/7 Customer Support

Support

Novacom provides 24 hours 7 days a week support to its customers either through our help-lines, remote access or site visits if required. Product newsletters with detailed information about new releases, tips and tricks and free upgrades are included in our support contracts. We continue to focus on providing complete solutions for our customers and delivering them with the quality service that has made Novacom famous.

Office Hours Support Number : +254 20 273 1000

After Hours Support Numbers


Module

Nairobi

Mombasa

Dar-Es-Salaam

PMS Front Office

+254 733 331143

+254 735 524810

+255 688 416161
PMS Back of House +254 733 331144 +254 735 524813 +255 688 416163
POS Software +254 733 331146 +254 735 524815 +255 688 416162
POS Hardware +254 733 331147 +254 735 524816 +255 688 416162

Support Email

PMS Front Office

fidelio@novacom.co.ke

PMS Back of Office backoffice@novacom.co.ke
POS Software micros@novacom.co.ke
POS Hardware engineers@novacom.co.ke

Contact

contact

Should you have a question about Novacom or our solution portfolio, do contact us...

+254 20 273 1000

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