Simplify Event Turnaround Times with OPERA Cloud Sales and Event Management
Hoteliers with event and function spaces typically spend considerable time generating event proposals, contracts, banquet event orders (BEOs), and post-function analysis.
Managing these activities manually can be tedious and creates opportunities for errors, overbooking, mixing up function spaces, or missing critical event requirements.
These challenges can ultimately affect operational efficiency and lead to negative guest feedback when expectations are not properly managed.
Bring your event sales and operations into one connected workflow
With Oracle Hospitality OPERA Cloud Sales and Event Management (OSEM), catering teams are empowered to perform event sales and booking activities seamlessly, with greater ease, accuracy, and mobility.
Connect guest rooms, catering, and function spaces
One connected platform
Because OSEM is built directly within OPERA Cloud, it seamlessly integrates group room blocks, catering, and function spaces into a single system.
This eliminates manual handovers between teams and gives everyone a shared view of event activity, while supporting accurate revenue forecasting across your hotel.
a catering coordinator building a BEO for a weekend wedding can check function space availability, confirm the linked room block, and finalize the menu — all from the same screen, instead of cross-referencing three separate spreadsheets.
Manage the complete event journey from one solution
Streamline group bookings
Using OSEM, event teams can manage the different stages of group bookings while keeping full visibility across guest room inventory and event spaces.
By consolidating both guest room inventory and event spaces into a single solution, hotels can reduce the risk of overbooking and make better use of available inventory to maximize yield.
OPERA Cloud Sales and Event Management at a glance
Key capabilities
A centralized view of your events
The Function Diary provides a centralized visual calendar of events across your property. Staff can quickly see which function spaces are booked, check available inventory, and verify remaining sleeping rooms for the same dates in one location.
Everything about an event in one view
Access the information needed for a specific event from one intuitive screen, including start times, attendee counts, function space assignments, and current on-the-books revenue.
Simplify menus and event resources
The Manage Resources screen lets teams book standard or custom menus and inventory items while keeping the main event details in view, reducing the need to switch between screens. (Note: the specific interface layout described in the original draft — a “drawer design” — should be confirmed against your current OPERA Cloud release before publishing, as this detail could not be independently verified.)
One source of information for group rooms
Manage all facets of group room business through a single interface, helping your team execute sales strategies while maintaining better control of room inventory.
Take event management with you
Empower your sales team to use OSEM while on the go. Teams can check availability, make adjustments during site inspections, and manage bookings during off-site customer visits.
Keep teams aligned
By bringing event spaces, room blocks, resources, and event information together, teams can work from a single, consistent source of information throughout the event lifecycle.
From enquiry to execution, keep your events aligned
OSEM helps hospitality teams reduce manual processes, improve visibility, and manage event requirements with greater confidence.
Does your hotel sell function spaces for events? Does your hotel tailor custom menus and activities for those events?
If so, OSEM can help bring these activities together in one platform.
Ready to simplify your event management?
Discover how OPERA Cloud Sales and Event Management can help your hotel streamline event sales, operations, and group bookings.
Talk to UsStay informed on hospitality technology
Get the latest hospitality technology insights, product updates, industry news, upcoming events and practical tips from Novacom Systems Limited delivered straight to your inbox.
Join our Mailing List