Welcome to Novacom
Your Trusted Partner
in Hospitality & Retail Solutions.
Novacom is a leading provider of technology solutions for the hospitality and retail industries. We offer advanced POS systems, property management software, and customer engagement tools that help hotels, restaurants, and retailers manage operations efficiently, enhance guest experiences, and drive business growth.
Years of Industry Leadership
Who we Are
Novacom is an innovative and forward-thinking technology company dedicated to transforming the hospitality management landscape across Eastern Africa and beyond. Since our establishment in 1997, we have been a trusted and passionate core distributor of the comprehensive suite of Oracle Hospitality solutions.
With decades of industry experience, we combine deep sector expertise with globally recognized technology to empower hospitality businesses with intelligent, scalable, and future-ready systems.
Our Solutions
Complete Hospitality Solutions for Every Need
From property management to point-of-sale, inventory control to financial reporting — we provide integrated systems that work seamlessly together
Property Management
Oracle OPERA Cloud PMS for seamless reservations, guest management, and seamless operations control.
Point of Sale
Simphony Cloud POS and Suite8 systems for restaurants, bars, spas, and all guest service areas.
Inventory
Real-time tracking and control of food, beverage, and supplies to minimize waste and maximize efficiency.
Financial Management
Infor SunSystems for comprehensive accounting, budgeting, and financial reporting across your operations.
Sales & Catering
Manage events, banquets, and group bookings with specialized tools for sales teams and event coordinators.
Hardware Solutions
Micros and Zclipse workstations, terminals, & peripherals designed for demanding hospitality environments.
Loyalty Program
Engage and reward customers with customizable programs that drive repeat business and increase lifetime value.
Guest Services
Enhance guest experiences with self-check-in solutions, personalized services, and intelligent upselling opportunities.
Channel Manager
Centralize bookings, rates, and availability across multiple online travel channels from one connected platform.
Spa Management
Manage bookings, schedules, and client services from one centralized spa management platform.
Fiscal
Ensure accurate tax compliance, invoicing, and reporting through a secure fiscal management system.
Payment Integration
Seamless payment processing across multiple channels and currencies for secure, efficient transactions.
Why Choose Novacom
Trusted by Industry Leaders
From boutique hotels to multi-location restaurant chains, businesses trust Novacom to power their daily operations and drive growth.
Our services
Full Lifecycle Support for Your Success
We partner with you from day one to ensure your technology investment delivers lasting value
Consultation
We analyze your current operations, understand your unique needs, and design a solution tailored to your business goals
Installation & Configuration
Expert deployment of all software and hardware components with minimal disruption to your daily operations
Operator & Manager Training
Comprehensive training programs for your staff to ensure they're confident and productive from day one
Application Support
Ongoing technical support and troubleshooting to keep your hospitality systems running smoothly 24/7
Hardware Maintenance
Proactive maintenance and support for hardware to ensure optimal performance
and reliability.
System Upgrades
Updates and feature enhancements to ensure your systems stay current with the latest technology
Get Started Today
Ready to Transform Your
Hospitality Business?
Join hundreds of successful hotels, restaurants, and spas across East Africa.
Schedule your free consultation today.